General Questions (FAQ)

How can I watch preview videos and free videos?

You get access to all uncensored content as soon as you create a customer account on EROTIK.com and log in with your email address and password. Free videos can be added to your cart and checked out at no cost. If your cart contains only free videos, you will not be charged anything. Free means free!


How can I purchase videos?

Ordering from our shop is quick and easy. Simply add one or more videos to your cart and proceed to checkout. Once your payment is successfully processed, you can start enjoying your videos immediately. If you choose to pay via bank transfer (prepayment), the videos will be unlocked only after we receive the payment.

After purchasing, you can either download the videos or stream them online. All purchased videos remain available on EROTIK.com and can be accessed anytime.


How can I contact you?

You can reach our support team by phone at 0800 383 74 67. Additionally, you can send us a message anytime via our contact form or email us at support@erotik.com. Our support is available 7 days a week.


What payment methods are available?

We offer secure and discreet payment options, including:


Where can I find my purchased videos?

You can find your purchased video downloads in your film library on EROTIK.com.


Still have questions? We're happy to help!

Please use our contact form, send us an email, or call us on our free support hotline: 0800 383 74 67.