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E‑Points - Your Loyalty Pays Off!
At EROTIK.com, we reward your loyalty. With our E‑Points program, you collect valuable points with every purchase that you can later convert into great discounts. 10 points for every euro spent – direct & transparent. The more points you collect, the greater your savings potential. And the best part: E‑Points can be combined with all other discounts and promotions! Your movies, your points, your advantage.
E‑Points FAQ - EROTIK.com
How do I collect E‑Points?
It's simple: With every purchase on EROTIK.com, you automatically receive 10 points for each euro spent (incl. VAT). The points are credited directly to your customer account. You can already see on the movie page how many points you will receive for your purchase.
When can I use my collected E‑Points?
Your collected points are automatically activated after a short holding period of 14 days. This allows time for potential cancellations or returns to be processed. After that, the points are immediately available for you to use.
How long are my E‑Points valid?
Activated E‑Points are valid for 12 months. Don't worry – we'll remind you by email when points are about to expire. This gives you plenty of time to redeem them.
How much are my E‑Points worth?
Here's the overview:
| Discount | Points Required |
|---|---|
| €1 | 600 |
| €5 | 2,400 |
| €10 | 3,800 |
| €20 | 6,500 |
| €50 | 13,000 |
| €100 | 20,000 |
The more points you redeem at once, the more valuable they become!
How do I redeem my E‑Points?
- Add your desired movies or scenes to your shopping cart
- Go to the checkout area
- You'll see your current points balance there
- Select the desired discount amount
- The discount will be immediately deducted from your order total
Are there any limitations when redeeming E‑Points?
Per order, you can receive a maximum discount of €100 through E‑Points. The discount must always be less than your current cart value.
Can I combine E‑Points with other discounts?
Yes! You can combine your E‑Points with other promotions, vouchers, or special offers. This allows you to save even more.
What happens to my E‑Points if I cancel an order?
If orders are canceled or not paid, the corresponding points will not be credited or will be deducted from your account if they have already been credited.
Which E‑Points are redeemed first?
To prevent points from expiring unused, the oldest valid points are always used first when redeeming (First in, First out principle).
Where can I check my current E‑Points balance?
You can find your current points balance at any time in your personal customer account on EROTIK.com. There you can see both your available points and those still on hold.
Do I need to sign up separately for the E‑Points program?
No, you're automatically enrolled! As soon as you register with EROTIK.com and make purchases, the points accumulate automatically. No additional registration process is necessary.
Can I transfer my E‑Points to other users?
No, E‑Points are linked to your personal customer account and cannot be transferred to other users.
What happens to my E‑Points if I delete my account?
When you delete your account, all collected E‑Points will automatically expire. Subsequent restoration is not possible.
Can I redeem my E‑Points on other platforms?
No, E‑Points can only be collected and redeemed on EROTIK.com. They cannot be used on other platforms such as DVDerotik.
Still have questions?
Our support team is happy to help!
Simply send us a message through the contact form.
Enjoy collecting & saving!
Your EROTIK.COM Team